About
This training course is designed to familiarise participants with the essential guidelines and practices followed at Glenorie Bakery. This course will cover the Golden Rules that define the bakery's service standards, the proper sequence of service cleanliness, professional advice delivery, phone etiquette, and handling customer feedback. Participants will gain the knowledge and skills required to provide exceptional customer service and maintain a high level of cleanliness and professionalism in their interactions with customers.
You can also join this program via the mobile app. Go to the app